Joining Automattic as a Happiness Engineer

This is a great post about the WordPress community as a whole and Automattic’s culture in particular. I think he nails it with this:

Happiness Engineers are what most companies call the “support” or “helpdesk” team, but at Automattic, they go way beyond that. It’s not just about answering people’s questions and and getting onto the next customer – it’s about truly engineering people’s happiness, even if it means recommending they stop buying your product.

pictured: latest Automattic group shot (Fall 2013).

Over the past 8 years I have had 8 different jobs. I’ve been an unpaid intern, a youth pastor, a behavioural interventionist, a rent-a-geek (yup), a web developer, and even a day care worker.

This past Monday – I started my 9th job.

I had a crazy idea about 2 years ago.  I wanted to have a job that I not only liked, but loved.  I wanted to work not for a company but with a community that shared my passions, values, culture, and most importantly – I wanted to work hard each day to make a difference in people’s lives.

Why is that a crazy idea?

I say crazy because I think most people stop at a job that’s ok, or a job that’s good enough, or even a job that just pays the bills.  I knew that I…

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